To see your provider online, you need to install VSee, a video application.
You'll need to install VSee before your session can begin. Installation is easy and takes about a minute.
Optum National Telemedicine Call Center - 1-844-852-9225.Support hours are from 7AM-9PM CT (Mon-Fri) and 8AM-7PM CT (Sat-Sun). VSee is the secure video technology that your clinic uses so you could have a video visit with your health care provider. To get started we recommend you join the visit ten minutes in advance. So prior to your scheduled visit download the app. That's the first thing that a patient needs to do.
Have you installed VSee?
Installation Instructions
Please follow the following instructions to download and install VSee.
If you have any technical issue, please visit our FAQ page
You will need a webcam and a microphone or headset for your video conference.
Run Audio & Video Setup
You may be prompted with some security warnings. Please proceed if prompted.
Setup Instructions
2 Verify your video is working properly, then click OK
3 After Video Test is complete, you may close this page to proceed with your video consultation.
If you have any technical issues, please visit our FAQ page
DownloadHIPAA Compliant Telehealth, No Hidden Costs
Telehealth is complicated. What is your telehealth system costing you in efficiency and ROI?
Video Visits, Medical Exams, Remote Patient Monitoring All On One Platform
Don’t be limited to just doing video visits on your telehealth platform. Add as needed:
Asynchronous consults and messaging.
Medical device streaming – e.g. digital stethoscopes, otoscopes, and ultrasounds for remote physical exams.
Remote patient monitoring dashboard – patients autosync data from a FitBit, digital scale, and other biosensors.
Intake, Consent, Copays—Virtual Practice Management, No Feature Bloat
Effortlessly manage your virtual practice with all the functionalities you need:
- check-in (intake, document uploads, consent)
- eligibility checking
- online payments
- self-scheduling…
The best part is VSee lets you turn on only what you want.
More Efficient Than In-Office Visits
Simplified care coordination – Ready-built workflows to hold and transfer patients, add family, interpreters, and providers into a call.
Automated patient routing – State-license matching, specialty matching…and manage hundreds of providers with Uber-style call dispatching.
EHR integration for no duplication scheduling.
99.9% Guaranteed Patient Video Call Success
At VSee we will hand hold your patients through the last mile to ensure a successful video call. Let us be the ones to get on the phone with your patients to resolve all AV issues before the appointment, so your providers don’t lose time doing it.
We are extremely impressed with VSee’s simplicity and video quality. Most telehealth solutions are complicated and not appropriate for consumers.
Randy Parker, Founder
We needed a solution that would allow us to step through CT scans while still being secure, affordable, and easy to use. VSee is a superior platform to accomplish this.
Melissa Johnson, Consulting Analyst
Go Live Today, Build As You Go
250+ points of configuration without programming and rich APIs so you can seamlessly scale along any dimension whether it’s adding thousands of providers, doing COVID testing, or transforming an existing workflow.
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FREE FOREVER
✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ HIPAA BAA
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BASIC ($49/mo)
All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
& More…
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• White-label clinic & mobile app
• Unlimited big group video calls
• Virtual front desk triage
• Multi-provider walk-in waiting room
• Insurance verification & claims submission & More…